I just completed an update of the support system here at CertifiedMarketer.com.  It is our goal to provide the best customer service possible to our members and Certified Marketers.  The addition of support tickets and support ticket tracking will help us increase our efficiency and effectiveness.  Likewise, it will help overcome the problem associated with lost e-mail.

I am in the process of putting the finishing touches on the site to prepare for launch.  The finishing touches include implementation of JV Manager to manage the shopping cart and affiliate program.  These are exciting times around here.